A standard delivery fee of R50.00 incl. value added tax of 14 %, will be charged for all orders that have a value below R500.00. Any order with a value of R500.00 or more will be delivered to you free of charge.
KiKi delivers to any valid physical address in South Africa. They do not deliver to any P.O Box addresses. They do not deliver outside the borders of South Africa.
Delivery Times & Conditions
KiKi delivers from Monday to Friday within the times 09H00 to 17H00. They do not deliver over weekends or on any public holidays. Please ensure that somebody is available to sign for your parcel at the specified address within the abovementioned times. They will assume that the person signing off at the given address is authorised to do so. If nobody is there to receive the parcel, the driver will attempt to make contact with you to arrange delivery/collection. Should it be so required, KiKi reserves the right to charge you the extra delivery fee. If it so happens that the parcel is returned by the courier company to KiKi due to the incorrect address or nobody having received the parcel at specified address, the re-shipment fee will be charged to your account. KiKi regards the delivery as being complete when the parcel has been handed over and signed for.
For all main centre areas the delivery of your parcel will take 3-5 working days. For any regional or outlying areas the delivery of your parcel will take 7-10 working days.
If you have received a parcel that is damaged due to shipping or for any other shipping queries please contact someone at KiKi on +2783 254 3360. Alternatively send them an email on firstname.lastname@example.org
and they will get back to you as soon as possible.